About Alexs Zendesk MCP Server
Alexs Zendesk MCP Server is an MCP server published by aleburbridge in the Communication category.
The repository has 1 stars and 0 forks, with the last commit a year ago. Six months or more without a commit doesn't mean the server is broken, but check the open issues before depending on it in production.
Install
git clone https://github.com/aleburbridge/alexs-zendesk-mcp-serverThis server has no ConduID identity, so agent calls to it are not receipted. Pin the version you install and review the source before granting it credentials.
Tools (5)
get_random_tickets_for_auditGet random solved tickets for audit from a specific agent within a timeframe. Returns a list of ticket IDs that have at least 4 comments.
Parameters not published.
get_ticket_commentsGet all comments for a specific ticket
Parameters not published.
get_ticket_fields_by_idReturns an object of all ticket fields, including title, comments, and all custom fields for a ticket of a specified ID. If you
Parameters not published.
get_ticket_priorityCalculate the priority of a ticket based on SLA tag, age, time since last response, and status. Returns a dictionary with priority score and breakdown of factors.
Parameters not published.
get_unsolved_ticket_ids_by_agent_nameReturns a list of ticket ids given an agents first name or full name
Parameters not published.
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