About Crisp MCP
Crisp MCP is an MCP server in the Communication category: mCP server for Crisp customer support platform - manage conversations, messages, and operators via Claude Code.
Install
git clone https://github.com/zernio-dev/crisp-mcpThis server has no ConduID identity, so agent calls to it are not receipted. Pin the version you install and review the source before granting it credentials.
Tools (6)
conversations_assigned_to_meConversations assigned to a specific operator (pass user_id).
Parameters not published.
conversations_awaiting_reply**Best triage tool.** Unresolved AND customer is waiting on an operator reply. Sorted longest-wait first.
Parameters not published.
conversations_by_segmentConversations tagged with a specific segment (e.g. `refund`, `bug`).
Parameters not published.
get_unresolved_conversationsAll unresolved across multiple pages (flat array).
Parameters not published.
list_conversationsPaginated list with filters: search, segment, unresolved_only, unread_only, assigned_to, unassigned_only, mention_only, order_by_waiting. Returns `{ conversations, page_number, has_more, next_page }`.
Parameters not published.
search_conversationsPlain-text search.
Parameters not published.
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