About Crm Digital Fte
Crm Digital Fte is an MCP server in the RAG category: autonomous AI customer success agent — 24/7 Email, WhatsApp & Web Form support. OpenAI Agents SDK + Groq LLaMA 3.3 70B + FastAPI + pgvector + Kafka. Hackathon 5 — CRM Digital FTE Factory Program.
Install
git clone https://github.com/Murad-Hasil/crm-digital-fteThis server has no ConduID identity, so agent calls to it are not receipted. Pin the version you install and review the source before granting it credentials.
Tools (5)
create_ticketAlways called first — creates a ticket in PostgreSQL
Parameters not published.
escalate_to_humanRoutes to human agent with reason + urgency
Parameters not published.
get_customer_historyFetches cross-channel conversation history
Parameters not published.
search_knowledge_baseSemantic search over product docs via pgvector
Parameters not published.
send_responseAlways called last — sends channel-appropriate reply
Parameters not published.
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