About Deskpro MCP
Deskpro MCP is an MCP server published by pacyworld in the Agents category: pHP MCP server for Deskpro helpdesk (mirror).
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Install
git clone https://github.com/pacyworld/deskpro-mcpThis server has no ConduID identity, so agent calls to it are not receipted. Pin the version you install and review the source before granting it credentials.
Tools (21)
deskpro_add_noteAdd an internal agent note
Parameters not published.
deskpro_add_replyReply to a ticket (visible to user)
Parameters not published.
deskpro_assign_ticketAssign ticket to an agent
Parameters not published.
deskpro_change_statusChange ticket status
Parameters not published.
deskpro_create_ticketCreate a new ticket
Parameters not published.
deskpro_error_guideCommon errors and resolution steps
Parameters not published.
deskpro_get_messagesGet messages/replies for a ticket
Parameters not published.
deskpro_get_ticketGet ticket details by ID
Parameters not published.
deskpro_get_ticket_fieldsGet custom field definitions
Parameters not published.
deskpro_helpContext-aware help for AI agents
Parameters not published.
Show all 21 tools
deskpro_list_agentsList agents (support staff)
Parameters not published.
deskpro_list_departmentsList available departments
Parameters not published.
deskpro_list_filtersList saved ticket filters/views
Parameters not published.
deskpro_list_instancesList configured Deskpro instances
Parameters not published.
deskpro_list_statusesList ticket statuses
Parameters not published.
deskpro_list_ticketsList tickets with pagination and filters
Parameters not published.
deskpro_search_ticketsSearch tickets by keyword, status, agent, department
Parameters not published.
deskpro_server_infoServer version, capabilities, configured instances
Parameters not published.
deskpro_switch_instanceSwitch the active default instance
Parameters not published.
deskpro_update_ticketUpdate ticket fields
Parameters not published.
deskpro_usage_examplesCommon workflow examples
Parameters not published.
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