1. Conduid
  2. Communication
  3. Freshdesk
MCP server · Communication

Freshdesk

· github.com/pipeworx-io/mcp-freshdesk

MCP Server for FreshDesk.

Unclaimed comms
InstallView source
37Low

Scored 2 hours ago · breakdown

About Freshdesk

Freshdesk is an MCP server in the Communication category: mCP Server for FreshDesk. It has been installed 0 times through Conduid.

The repository has 3 stars and 0 forks.

Install

Claude Code
claude mcp add freshdesk -- npx -y freshdesk-mcp
npx
npx -y freshdesk-mcp

This server has no ConduID identity, so agent calls to it are not receipted. Pin the version you install and review the source before granting it credentials.

Ask AI

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Ask AI about Freshdesk

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I know everything about Freshdesk. Ask me about installation, configuration, usage, or troubleshooting.

Security checks

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README

mcp-freshdesk

Freshdesk MCP Pack — helpdesk ticket and contact management via Freshdesk API v2.

Part of Pipeworx — an MCP gateway connecting AI agents to 250+ live data sources.

Tools

Tool Description
freshdesk_list_tickets List support tickets filtered by status (e.g., "open", "closed") and priority (e.g., "1" for urgent). Returns ticket ID, subject, status, priority, and requester.
freshdesk_get_ticket Get full ticket details by ID including subject, status, priority, description, conversations, attachments, and resolution notes.
freshdesk_search_tickets Search tickets by query (e.g., "status:2 AND priority:3" or keyword text). Returns matching ticket ID, subject, status, and priority.
freshdesk_list_contacts List customer contacts. Returns name, email, phone, company, and contact ID for filtering and pagination.
freshdesk_get_contact Get full contact details by ID including name, email, phone, company, address, and ticket history.

Quick Start

Add to your MCP client (Claude Desktop, Cursor, Windsurf, etc.):

{
  "mcpServers": {
    "freshdesk": {
      "url": "https://gateway.pipeworx.io/freshdesk/mcp"
    }
  }
}

Or connect to the full Pipeworx gateway for access to all 250+ data sources:

{
  "mcpServers": {
    "pipeworx": {
      "url": "https://gateway.pipeworx.io/mcp"
    }
  }
}

Using with ask_pipeworx

Instead of calling tools directly, you can ask questions in plain English:

ask_pipeworx({ question: "your question about Freshdesk data" })

The gateway picks the right tool and fills the arguments automatically.

More

License

MIT

README mirrored from the source repository 2 hours ago. The original is authoritative.

Questions

About Freshdesk

How do I install Freshdesk?

Run claude mcp add freshdesk -- npx -y freshdesk-mcp, then add the server to your MCP client's configuration. Conduid has recorded 0 installs, so the command is known to work with current clients.

Is Freshdesk safe to use with an AI agent?

Its trust score is 37 out of 100 (low). Conduid hasn't run static security checks on this repository yet, so review the source yourself before granting it credentials. It has no ConduID identity yet, so agent calls to it are not receipted.

Is Freshdesk still maintained?

Conduid hasn't recorded a commit date for this repository yet. Check the repository directly for recent activity.