About Freshdesk MCP Claude
Freshdesk MCP Claude is an MCP server published by benjamin2008 in the Communication category: this is a MCP connector for Claude to see Freshdesk tickets. Currently READ-ONLY.
Recent commit activity is the strongest signal that reported issues will get attention.
Install
git clone https://github.com/benjamin2008/Freshdesk-MCP-ClaudeThis server has no ConduID identity, so agent calls to it are not receipted. Pin the version you install and review the source before granting it credentials.
Tools (8)
get_companyGet company by ID
Parameters not published.
get_contactGet contact by ID
Parameters not published.
get_ticketGet ticket by ID, optional `include`: conversations, requester, company, stats
Parameters not published.
list_companiesPaginated list
Parameters not published.
list_contactsFilter by email or company, paginated
Parameters not published.
list_ticketsFilter by predefined filter, requester, email, company, `updated_since`; paginated
Parameters not published.
search_companiesAutocomplete search by (partial) name
Parameters not published.
search_ticketsFreshdesk query syntax, e.g. `(priority:3 OR priority:4) AND status:2`
Parameters not published.
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