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MCP server · Communication

Liveagent MCP Server

by · github.com/QualityUnit/liveagent-mcp-server

LiveAgent MCP Server to automate tasks in your helpdesk

Unclaimed last commit a year ago comms
InstallView source
34Low

Scored a month ago · breakdown

About Liveagent MCP Server

Liveagent MCP Server is an MCP server published by QualityUnit in the Communication category: liveAgent MCP Server to automate tasks in your helpdesk.

The repository has 1 stars and 0 forks, with the last commit a year ago. Six months or more without a commit doesn't mean the server is broken, but check the open issues before depending on it in production.

Install

From source
git clone https://github.com/QualityUnit/liveagent-mcp-server

This server has no ConduID identity, so agent calls to it are not receipted. Pin the version you install and review the source before granting it credentials.

Tools (12)

add_ticket_messageAdd a message to an existing ticket

Parameters not published.

create_contactCreate a new contact

Parameters not published.

create_ticketCreate a new ticket

Parameters not published.

get_agentGet details of a specific agent

Parameters not published.

get_contactGet details of a specific contact

Parameters not published.

get_ticketGet detailed information about a specific ticket

Parameters not published.

list_agentsList all agents (with online filter option)

Parameters not published.

list_contactsList contacts with search capability

Parameters not published.

list_departmentsList all departments

Parameters not published.

list_ticketsList tickets with filters (status, department, agent)

Parameters not published.

search_ticketsSearch tickets by query

Parameters not published.

update_ticketUpdate ticket properties (status, priority, assignment)

Parameters not published.

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Questions

About Liveagent MCP Server

How do I install Liveagent MCP Server?

No package has been published for this server, so install it from source: clone the repository and follow its README.

Is Liveagent MCP Server safe to use with an AI agent?

Its trust score is 34 out of 100 (low). Conduid hasn't run static security checks on this repository yet, so review the source yourself before granting it credentials. It has no ConduID identity yet, so agent calls to it are not receipted.

Is Liveagent MCP Server still maintained?

The last commit was a year ago. That's long enough that you should check whether the maintainer is responding to issues before depending on it.