About Otobo MCP
Otobo MCP is an MCP server published by domnussbaum in the Communication category: a Model Context Protocol (MCP) server for Otobo - the open-source ITSM and helpdesk system.
The repository has 1 stars and 0 forks, with the last commit 7 months ago. Six months or more without a commit doesn't mean the server is broken, but check the open issues before depending on it in production.
Install
git clone https://github.com/domnussbaum/otobo-mcpThis server has no ConduID identity, so agent calls to it are not receipted. Pin the version you install and review the source before granting it credentials.
Tools (4)
create_ticketCreate a new ticket with first article
Parameters not published.
get_ticketGet full ticket details with articles and dynamic fields
Parameters not published.
search_ticketsSearch tickets by queue, state, priority, customer, title, ticket number, date ranges
Parameters not published.
update_ticketUpdate ticket fields and optionally add an article
Parameters not published.
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