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  2. RAG
  3. ResolveDesk
MCP server · RAG

ResolveDesk

Call-center ticketing that answers every new ticket from the team's own past resolutions. .NET 10 Native AOT, PostgreSQL + pgvector hybrid retrieval, configurable local or hosted AI, passkeys/SSO, and an internal MCP server.

34Low

Scored a month ago · breakdown

About ResolveDesk

ResolveDesk is an MCP server in the RAG category: call-center ticketing that answers every new ticket from the team's own past resolutions. .NET 10 Native AOT, PostgreSQL + pgvector hybrid retrieval, configurable local or hosted AI, passkeys/SSO, and an internal MCP server.

Install

From source
git clone https://github.com/lachinovedhem/ResolveDesk

This server has no ConduID identity, so agent calls to it are not receipted. Pin the version you install and review the source before granting it credentials.

Tools (6)

add_commentAppend to a ticket's timeline

Parameters not published.

ai_statusProviders, reachability, index coverage

Parameters not published.

list_agentsTeam roster with skills, for routing decisions

Parameters not published.

search_resolutionsHybrid search over past resolutions, with a drafted answer

Parameters not published.

suggest_for_ticketThe same, for an existing ticket

Parameters not published.

triage_ticket**Semantic Kernel** agent: category, priority, assignee and first steps

Parameters not published.

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Security checks

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Questions

About ResolveDesk

How do I install ResolveDesk?

No package has been published for this server, so install it from source: clone the repository and follow its README.

Is ResolveDesk safe to use with an AI agent?

Its trust score is 34 out of 100 (low). Conduid hasn't run static security checks on this repository yet, so review the source yourself before granting it credentials. It has no ConduID identity yet, so agent calls to it are not receipted.

Is ResolveDesk still maintained?

Conduid hasn't recorded a commit date for this repository yet. Check the repository directly for recent activity.