About ResolveDesk
ResolveDesk is an MCP server in the RAG category: call-center ticketing that answers every new ticket from the team's own past resolutions. .NET 10 Native AOT, PostgreSQL + pgvector hybrid retrieval, configurable local or hosted AI, passkeys/SSO, and an internal MCP server.
Install
git clone https://github.com/lachinovedhem/ResolveDeskThis server has no ConduID identity, so agent calls to it are not receipted. Pin the version you install and review the source before granting it credentials.
Tools (6)
add_commentAppend to a ticket's timeline
Parameters not published.
ai_statusProviders, reachability, index coverage
Parameters not published.
list_agentsTeam roster with skills, for routing decisions
Parameters not published.
search_resolutionsHybrid search over past resolutions, with a drafted answer
Parameters not published.
suggest_for_ticketThe same, for an existing ticket
Parameters not published.
triage_ticket**Semantic Kernel** agent: category, priority, assignee and first steps
Parameters not published.
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