About Salesforce Agent Chatbot With MCP Architecture
Salesforce Agent Chatbot With MCP Architecture is an MCP server in the RAG category: this project provides a sophisticated chatbot for Salesforce call center agents utilizing MCP architecture. It leverages Gemini Flash model as its core reasoning engine, with LangChain for tool creation and LangGraph for orchestrating complex, stateful conversations.
Install
git clone https://github.com/sybachpunk/Salesforce-Agent-Chatbot-with-MCP-ArchitectureThis server has no ConduID identity, so agent calls to it are not receipted. Pin the version you install and review the source before granting it credentials.
Tools (10)
commit_code_changes(For Admins/Developers) Commits a file to a Git repository to manage configurations as code, useful for custom workflows
Parameters not published.
get_salesforce_case_detailsRetrieves details for a specific case from Salesforce using its case number.
Parameters not published.
log_and_assign_taskLogs a customer interaction or assigns a follow-up task to a user in Salesforce.
Parameters not published.
search_knowledge_baseSearches the internal knowledge base for articles related to a given search term.
Parameters not published.
sync_contact_to_cdpPushes the complete, updated contact profile to the central Customer Data Platform (CDP).
Parameters not published.
update_erp_customer_recordUpdates a customer's financial record (e.g., billing address) in the ERP system (e.g., SAP, NetSuite).
Parameters not published.
update_external_inventory_dbUpdates the stock count for a product in the external inventory database.
Parameters not published.
update_marketing_platform_subscriberSyncs changes to a customer's profile in the marketing automation platform (e.g., Marketo, HubSpot).
Parameters not published.
upsert_customer_360_recordCreates or updates a customer's primary contact record in Salesforce based on their email.
Parameters not published.
upsert_lead_recordCreates a new lead in Salesforce or updates an existing one if a lead with that email already exists.
Parameters not published.
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