Server Zendesk
Zendesk MCP server for Model Context Protocol hosts
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mcp-servers
Source-available MCP servers by Mindstone. Works with any MCP host β Claude Desktop, Cursor, Rebel, and others.
Connectors
| Connector | Description |
|---|---|
| apple-shortcuts | Run and list Apple Shortcuts on macOS via the shortcuts CLI |
| browser-automation | Headless browser control via accessibility snapshots β navigate, fill forms, click, and screenshot pages via the agent-browser CLI |
| elevenlabs | Generate speech, music, and sound effects, browse voices, and transcribe audio via the ElevenLabs API |
| email-imap | Read, search, send, and manage emails through IMAP and SMTP |
| fathom | List and search meetings, view details, read transcripts, and manage teams via Fathom AI |
| freshdesk | Manage helpdesk tickets, search support requests, reply to customers, and add internal notes |
| gamma | Create AI-powered presentations, documents, webpages, and social posts via Gamma |
| google-analytics | Discover GA4 accounts and properties, explore the live schema, and run reports via the Google Analytics API |
| humaans | Query employee profiles, job roles, time-away requests, and company info via Humaans HR |
| kling | Generate AI videos from text descriptions or images via Kling AI |
| mixmax | Manage sequences, send tracked emails, use templates, and monitor engagement via Mixmax |
| nano-banana | Generate and edit images using Google Gemini's AI capabilities |
| napkin | Generate professional visuals β diagrams, infographics, and illustrations β from text via Napkin AI |
| office | Read and edit Word documents, Excel workbooks, and PowerPoint presentations from desktop Microsoft 365 via an Office Add-in sidecar |
| outreach | Manage prospects, sequences, accounts, tasks, and mailings via the Outreach sales engagement API |
| pandadoc | Create, send, and manage documents, templates, and e-signatures via PandaDoc |
| quickbooks | Manage invoices, bills, customers, vendors, employees, and accounts in QuickBooks Online |
| retell-ai | Place voice-agent phone calls, manage agents and LLM prompts, and discover voices via the Retell AI API |
| runway | Generate AI video, images, audio, speech, and sound effects via Runway ML |
| salesforce | Manage accounts, contacts, opportunities, leads, tasks, users, and custom objects via the Salesforce API |
| servicenow | Manage incidents, change requests, users, and knowledge base articles in ServiceNow |
| talentlms | Manage users, courses, groups, branches, enrolments, and assessments in TalentLMS |
| workday | Query workers, profiles, and organizations in Workday HCM |
| zendesk | Manage tickets, macros, users, and views in Zendesk Support |
Quick Start
Each server builds independently:
cd connectors/<name>
npm install
npm run build
Or run directly via npx (once published):
npx -y @mindstone-engineering/mcp-server-zendesk
See each server's README for configuration and host setup instructions. Some connectors require additional environment variables to opt into specific behaviour (e.g. QB_ALLOW_PROD_WRITES for QuickBooks production writes, MCP_WORKSPACE_PATH for sandboxed file reads, BROWSER_AUTOMATION_ALLOW_EVAL for browser-automation script eval) β see the per-connector READMEs for the full list.
Security & Hardening
This monorepo follows a defence-in-depth posture for tool-call hosts. Highlights include:
- Workflow safety. GitHub Actions workflows are env-fy'd against script injection (CWE-94), pinned to commit SHAs for third-party actions, and granted least-privilege
permissions:blocks. - Untrusted-content envelopes. External content from email, helpdesk, and ticketing systems (email-imap, freshdesk, zendesk) is wrapped in
<untrusted-content source="...">envelopes with close-tag breakout escaping, so an LLM host can recognise and refuse instruction-injection attempts. - Workspace sandboxing. File-uploading connectors (nano-banana, pandadoc, elevenlabs) constrain reads to
MCP_WORKSPACE_PATH(oros.tmpdir()) with canonical-prefix containment that handles symlinked roots like/tmpβ/private/tmp. - Secure-by-default writes. Production-impacting writes (QuickBooks invoices/bills/customers/vendors) require an explicit
QB_ALLOW_PROD_WRITES=1opt-in env var; outreach prospect-enrolment and mixmax sequence-recipient tools carrydestructiveHint: trueso hosts surface confirmation prompts. - SSRF & path traversal. Download connectors (napkin, runway) enforce host allow-lists, manual-redirect handling, and symlink-safe write paths under a configurable root.
- Loopback OAuth bind. Connectors with local OAuth callback servers (salesforce, outreach) hard-code 127.0.0.1, ignoring any
MCP_OAUTH_BIND_HOSToverride. - E.164 validation. Outbound phone-call tools (retell-ai) reject non-E.164 numbers before any upstream API call.
For per-connector security notes, see each connector's README.
To report a vulnerability, please see SECURITY.md.
Licence
Each connector is licensed under FSL-1.1-MIT β see the LICENSE file in each connector directory for details.
