About Smartdesk AI MCP Ticket Server
Smartdesk AI MCP Ticket Server is an MCP server in the Communication category: aI-powered IT Helpdesk MCP Server built with .NET 10, enabling AI agents to create, manage, and track support tickets through Model Context Protocol.
Install
git clone https://github.com/NarasimhaMurty/smartdesk-ai-mcp-ticket-serverThis server has no ConduID identity, so agent calls to it are not receipted. Pin the version you install and review the source before granting it credentials.
Tools (5)
add_ticket_noteDocument investigation steps
Parameters not published.
create_ticketLog a new IT support ticket
Parameters not published.
get_ticketRead full ticket details
Parameters not published.
list_ticketsView open/in-progress workload
Parameters not published.
update_ticket_statusMove ticket through the workflow
Parameters not published.
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