1. Conduid
  2. Blockchain
  3. Support Ticket Triage MCP
MCP server · Blockchain

Support Ticket Triage MCP

by · github.com/MatiasLaukka/Support-Ticket-Triage-MCP

A local Model Context Protocol (MCP) server and repository-local Codex Skill for governed support-ticket triage.

Unclaimed blockchain
InstallView source
34Low

Scored a month ago · breakdown

About Support Ticket Triage MCP

Support Ticket Triage MCP is an MCP server published by MatiasLaukka in the Blockchain category: a local Model Context Protocol (MCP) server and repository-local Codex Skill for governed support-ticket triage.

The repository has 1 stars and 0 forks, with the last commit 14 days ago. Recent commit activity is the strongest signal that reported issues will get attention.

Install

From source
git clone https://github.com/MatiasLaukka/Support-Ticket-Triage-MCP

This server has no ConduID identity, so agent calls to it are not receipted. Pin the version you install and review the source before granting it credentials.

Tools (6)

add_customer_replyAppends a customer reply to the local audit trail before re-evaluation.

Parameters not published.

close_ticketClose only after the customer-safe response and confirmation gates are complete.

Parameters not published.

evaluate_ticketRuns the current Approval Desk recommendation builder from the full timeline instead of asking Codex to hand-build recommendation JSON.

Parameters not published.

get_ticket_workflowReads the ticket, conversation timeline, recommendation history, latest recommendation, and workflow state.

Parameters not published.

mark_response_doneApplies only explicitly approved fields and records the approved customer response as sent.

Parameters not published.

submit_triage_recommendationExplicit lower-level proposal tool for integrations or manually assembled recommendations.

Parameters not published.

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Questions

About Support Ticket Triage MCP

How do I install Support Ticket Triage MCP?

No package has been published for this server, so install it from source: clone the repository and follow its README.

Is Support Ticket Triage MCP safe to use with an AI agent?

Its trust score is 34 out of 100 (low). Conduid hasn't run static security checks on this repository yet, so review the source yourself before granting it credentials. It has no ConduID identity yet, so agent calls to it are not receipted.

Is Support Ticket Triage MCP still maintained?

Yes — the last commit was 14 days ago. The repository has 1 stars and 0 forks.