1. Conduid
  2. RAG
  3. Support Toolkit MCP
MCP server · RAG

Support Toolkit MCP

by · github.com/hpola8/support-toolkit-mcp

Java/Spring Boot MCP (Model Context Protocol) server exposing customer-support tools like order lookup, knowledge-base search and escalation for AI agents like Claude.

Unclaimed rag
InstallView source
34Low

Scored a month ago · breakdown

About Support Toolkit MCP

Support Toolkit MCP is an MCP server published by hpola8 in the RAG category: java/Spring Boot MCP (Model Context Protocol) server exposing customer-support tools like order lookup, knowledge-base search and escalation for AI agents like Claude.

Recent commit activity is the strongest signal that reported issues will get attention.

Install

From source
git clone https://github.com/hpola8/support-toolkit-mcp

This server has no ConduID identity, so agent calls to it are not receipted. Pin the version you install and review the source before granting it credentials.

Tools (3)

escalateToHuman(ticketId, reason)Creates an escalation record for a human agent to follow up on.

Parameters not published.

lookupOrderStatus(orderId)Returns status/details for a given order, or a structured "not found" / "invalid format" result.

Parameters not published.

searchKnowledgeBase(query)Keyword search across a small FAQ dataset. Returns a match count alongside results, so an agent can decide whether to escalate.

Parameters not published.

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Questions

About Support Toolkit MCP

How do I install Support Toolkit MCP?

No package has been published for this server, so install it from source: clone the repository and follow its README.

Is Support Toolkit MCP safe to use with an AI agent?

Its trust score is 34 out of 100 (low). Conduid hasn't run static security checks on this repository yet, so review the source yourself before granting it credentials. It has no ConduID identity yet, so agent calls to it are not receipted.

Is Support Toolkit MCP still maintained?

Yes — the last commit was a month ago. The repository has 0 stars and 0 forks.