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  3. Zendesk
MCP server · Security

Zendesk

Zendesk MCP Pack — tickets, users, organizations via OAuth.

Unclaimed security
34Low

Scored 6 months ago · breakdown

About Zendesk

Zendesk is an MCP server published by pipeworx-io in the Security category: zendesk MCP Pack — tickets, users, organizations via OAuth.

Recent commit activity is the strongest signal that reported issues will get attention.

Install

From source
git clone https://github.com/pipeworx-io/mcp-zendesk

This server has no ConduID identity, so agent calls to it are not receipted. Pin the version you install and review the source before granting it credentials.

Tools (5)

zd_get_ticketGet a Zendesk ticket by ID.

Parameters not published.

zd_get_userGet a Zendesk user by ID.

Parameters not published.

zd_list_ticketsList Zendesk support tickets for the connected account, sortable by created_at, updated_at, priority, or status. Returns ticket IDs, subjects, statuses, and metadata. Supports pagination via page.

Parameters not published.

zd_list_usersList all Zendesk users (agents and end-users) in the connected account. Returns user IDs, names, emails, and roles. Supports pagination via page number.

Parameters not published.

zd_search_ticketsSearch Zendesk tickets with a query string.

Parameters not published.

Ask AI

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Security checks

  • ✓README presentThe repository ships documentation.

5 checks have not been run yet.

README

mcp-zendesk

Zendesk MCP Pack — tickets, users, organizations via OAuth.

Part of Pipeworx — an MCP gateway connecting AI agents to 250+ live data sources.

Tools

Tool Description
zd_list_tickets List recent Zendesk tickets.
zd_get_ticket Get a Zendesk ticket by ID.
zd_search_tickets Search Zendesk tickets with a query string.
zd_list_users List Zendesk users.
zd_get_user Get a Zendesk user by ID.

Quick Start

Add to your MCP client (Claude Desktop, Cursor, Windsurf, etc.):

{
  "mcpServers": {
    "zendesk": {
      "url": "https://gateway.pipeworx.io/zendesk/mcp"
    }
  }
}

Or connect to the full Pipeworx gateway for access to all 250+ data sources:

{
  "mcpServers": {
    "pipeworx": {
      "url": "https://gateway.pipeworx.io/mcp"
    }
  }
}

Using with ask_pipeworx

Instead of calling tools directly, you can ask questions in plain English:

ask_pipeworx({ question: "your question about Zendesk data" })

The gateway picks the right tool and fills the arguments automatically.

More

License

MIT

README copy captured when this server was indexed; it may lag the repository. The original is authoritative.

Questions

About Zendesk

How do I install Zendesk?

No package has been published for this server, so install it from source: clone the repository and follow its README.

Is Zendesk safe to use with an AI agent?

Its trust score is 34 out of 100 (low). It passes 1 of the 1 static security checks run so far. It has no ConduID identity yet, so agent calls to it are not receipted.

Is Zendesk still maintained?

Yes — the last commit was 26 days ago. The repository has 0 stars and 0 forks.