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  3. Zendesk Ops MCP
MCP server · Healthcare

Zendesk Ops MCP

· github.com/avg-ape/zendesk-ops-mcp

MCP server for Zendesk operational workflows — ticket triage, SLA monitoring, agent workload, and system health audits

Unclaimed healthcare
InstallView source
34Low

Scored a month ago · breakdown

About Zendesk Ops MCP

Zendesk Ops MCP is an MCP server in the Healthcare category: mCP server for Zendesk operational workflows — ticket triage, SLA monitoring, agent workload, and system health audits.

Install

From source
git clone https://github.com/avg-ape/zendesk-ops-mcp

This server has no ConduID identity, so agent calls to it are not receipted. Pin the version you install and review the source before granting it credentials.

Tools (11)

agent_workloadOpen tickets per agent with priority breakdown

Parameters not published.

bulk_close_ticketsClose old solved/pending tickets (dry-run by default)

Parameters not published.

bulk_tag_ticketsTag tickets matching a search query (dry-run by default)

Parameters not published.

csat_summarySatisfaction scores over a period, by agent

Parameters not published.

group_distributionTicket volume and status breakdown across groups

Parameters not published.

macro_auditFind unused or duplicate macros

Parameters not published.

response_time_analysisFirst-response and resolution time averages

Parameters not published.

sla_breach_reportTickets breaching or approaching SLA targets

Parameters not published.

stale_ticket_reportTickets with no update in N hours, grouped by group/priority

Parameters not published.

ticket_triageFind tickets missing assignees, groups, or priorities

Parameters not published.

trigger_reviewAudit active triggers and automations

Parameters not published.

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Questions

About Zendesk Ops MCP

How do I install Zendesk Ops MCP?

No package has been published for this server, so install it from source: clone the repository and follow its README.

Is Zendesk Ops MCP safe to use with an AI agent?

Its trust score is 34 out of 100 (low). Conduid hasn't run static security checks on this repository yet, so review the source yourself before granting it credentials. It has no ConduID identity yet, so agent calls to it are not receipted.

Is Zendesk Ops MCP still maintained?

Conduid hasn't recorded a commit date for this repository yet. Check the repository directly for recent activity.