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MCP server · Data

Project MCP IT Helpdesk Assistant

by · github.com/zeezafra/Project-MCP-IT-Helpdesk-Assistant

IT Helpdesk Assistant — an MCP (Model Context Protocol) server, built with FastMCP + SQLite, that acts as a helpdesk backend an AI assistant can plug into.

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InstallView source
34Low

Scored 2 months ago · breakdown

About Project MCP IT Helpdesk Assistant

Project MCP IT Helpdesk Assistant is an MCP server published by zeezafra in the Data category: iT Helpdesk Assistant — an MCP (Model Context Protocol) server, built with FastMCP + SQLite, that acts as a helpdesk backend an AI assistant can plug into.

The repository has 1 stars and 0 forks, with the last commit 2 months ago. Recent commit activity is the strongest signal that reported issues will get attention.

Install

From source
git clone https://github.com/zeezafra/Project-MCP-IT-Helpdesk-Assistant

This server has no ConduID identity, so agent calls to it are not receipted. Pin the version you install and review the source before granting it credentials.

Tools (13)

add_customerCreate a customer after validation

Parameters not published.

close_ticketRecord a resolution and close a ticket

Parameters not published.

create_ticketOpen a numbered repair ticket

Parameters not published.

generate_reportReturn or save daily, summary, ticket, or inventory Markdown

Parameters not published.

get_weather_demoDemonstrate a keyless Open-Meteo API lookup

Parameters not published.

lookup_driverCall a configured catalog or return the official driver page

Parameters not published.

lookup_manufacturer_supportReturn official vendor support locations

Parameters not published.

release_inventory_reservationReturn an unused reserved part to stock

Parameters not published.

reserve_inventoryReserve available stock against an active ticket

Parameters not published.

search_helpdeskSearch manuals and ticket history together

Parameters not published.

Show all 13 tools
search_inventoryMatch SKU, part, vendor, category, or compatible model

Parameters not published.

send_ticket_emailSend a status update through configured SMTP

Parameters not published.

update_ticket_statusAdd a timeline event and change active status

Parameters not published.

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Security checks

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Questions

About Project MCP IT Helpdesk Assistant

How do I install Project MCP IT Helpdesk Assistant?

No package has been published for this server, so install it from source: clone the repository and follow its README.

Is Project MCP IT Helpdesk Assistant safe to use with an AI agent?

Its trust score is 34 out of 100 (low). Conduid hasn't run static security checks on this repository yet, so review the source yourself before granting it credentials. It has no ConduID identity yet, so agent calls to it are not receipted.

Is Project MCP IT Helpdesk Assistant still maintained?

Yes — the last commit was 2 months ago. The repository has 1 stars and 0 forks.